Description
About LIFE Senior Services
LIFE Senior Services is a mission-driven nonprofit organization serving older adults and caregivers through a wide range of programs designed to promote independence, dignity, and quality of life. Our work spans transportation, adult day health, case management, benefits assistance, and active senior services across the Tulsa community.
Position Overview
LIFE Senior Services is seeking a strategic, hands-on Chief Operating Officer (COO) to lead and optimize day-to-day operations across multiple programs. Reporting directly to the Chief Executive Officer (CEO), the COO will be responsible for operational performance, regulatory compliance, budget oversight, and cross-functional collaboration. This role is central to ensuring programs are effective, compliant, financially sound, and aligned with LIFE’s mission.
The ideal candidate is a systems thinker, strong people leader, and community-minded executive who can balance operational rigor with innovation in service delivery.
Key Responsibilities
- Oversee daily operations across LIFE programs, including transportation, adult day health, active senior center services, independent and Advantage case management, and Medicare and tax assistance programs
- Develop, implement, and monitor operational strategies aligned with organizational goals
- Lead budget development and monitoring across programs in partnership with executive leadership
- Ensure regulatory compliance and readiness for audits and external reviews
- Strengthen operational processes, performance metrics, and accountability systems
- Collaborate closely with the CEO and leadership team to support organizational growth and sustainability
- Foster a culture of collaboration, professionalism, and continuous improvement
- Represent LIFE Senior Services in the community and contribute to innovation in senior and caregiver services
Required Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field
- Proven experience in a senior leadership or executive operational role
- Demonstrated ability to lead multiple departments and complex programs
- Strong knowledge of operational systems, compliance requirements, and efficiency strategies
- Experience with budgeting, resource allocation, and performance management
- Excellent communication, leadership, and problem-solving skills
- Ability to manage competing priorities and make sound decisions under pressure
Skills and Attributes
- Strategic and operational mindset
- Strong project management and organizational skills
- High level of initiative, resourcefulness, and attention to detail
- Ability to build trust and lead through influence
- Proficiency with Microsoft Office and standard office technology
Work Environment & Requirements
- Office-based nonprofit environment with a high activity level
- Occasional lifting up to 25 pounds
- Must be able to communicate effectively in English
- Valid driver’s license and proof of insurance required
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Why Join LIFE Senior Services
This is an opportunity to play a pivotal leadership role in an organization with deep community impact. The COO will help shape how LIFE delivers essential services to seniors and caregivers while strengthening operations for long-term sustainability.
Requirements
WORK ENVIRONMENT: The main work environment is an office setting of a non-profit organization providing a variety of services to seniors and their families. The activity level is high and the noise level is moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
