Description

Senior Vice President and Practice Leader

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Vice President and Practice Leader at Horton, a Marsh business.

Marsh provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

What You Do

Vision and Strategy

• Works with Client Services Director to define and drive team vision and strategic and operational goals and drive associated project plans to successful completion
• Designs and executes projects, goals and other initiatives within context of our overall vision and strategy
• Communicates and understands company's vision, core passion, value propositions and culture to reinforce decisions, processes and roles within that context
• Serves as a member of the key management team by utilizing best practices and new ideas with others in the agency; shares ideas to maintain consistency across similar teams

Build an Effective Team

• Fosters innovative thinking and encourages team members to put forth and participate in new ideas to improve the team and the company
• Fosters working relationships among team members and others that demonstrate our best and brightest characteristics
• Recruits and hires new team members with appropriate skills, experience, traits and competencies by following MMA Midwest's hiring and interviewing best practices
• Monitors staff workloads and determines appropriate assignment of responsibility
• Communicates with team members through regular meetings following MMA Midwest's best practices, including information on company updates, team performance, and other information relevant to their roles
• Consistently uses the tools and follows best practices in our manager toolkit
• Exhibits and promotes positive team and corporate culture

Thought Leadership

• Operates as the agency technical expert in the area of client service platform advocacy services
• Serves as a client service platform knowledge specialist directly with clients or as resource for the team
• Is deeply and broadly involved in the industry through participation in external associations and events; forming and growing relationships with insurance carriers and service vendors; and understanding the capabilities of our competitors
• Provides leadership for the team through effective communication, coaching, training and development
• Manages staff through workload, annual goals and ensures the team remains within expense parameters
• Manages and directs the execution of the service plan through service team
• Meets or exceeds established client service platform department performance metrics as designated by Senior Vice President, Client Services

Financial Management

• Is responsible for top-line revenue production to hit the annual goal
• Achieves minimum growth of 10% annually
• Strives for the operating profit to be 15% per year, minimum operating profit to be 10% based on approved strategies/investments
• Ensures 80% or the producers on the team need to hit their targeted new business revenue based on the annual plan
• Manages carrier relationships to gain financial assistance to support our prospecting and client retention efforts. This includes financial support for: MMA Midwest University, Client Golf Outing, Niche Development, Producer Acquisition, Prospect Development, etc.

Sales Management

• Establishes new business revenue and current client retention goals. Goals are to be set according to the Producer Scorecard
• Holds producer update (one-to-one) meetings to with a common agenda to track progress toward individual and team goals. Meeting to be a minimum of monthly with each salesperson
• Manages and reinforce each producer in the MMA Midwest sales model consistent with MMA Midwest's Executive Summary, Service Plan and Commitment Report strategy
• Attends prospecting calls, presentations and mid-term visits with sales staff as required
• Supports consistent use of the MMA Midwest Proposal format and the MMA Midwest Brand

Business Development Peer Relationships

• Coaches each producer in developing a defined prospecting plan that outlines how they intend on generating their new business revenue
• Develops producers in successful strategic networking, association membership, & Trade Show selling
• Works with Director of Business Development to execute recruitment strategy to the niche practice hiring plan
• Performs interviews throughout the year to identify prospective employees meeting MMA Midwest's leadership traits

Develop and Manage Direct Reports

• Executes onboarding process, oversees training and education, and introduces to team members to ensure a smooth transition for new employees; assigns mentors and coordinates on the job learning as necessary

• Conducts regular one-on-one meetings with all direct reports
• Coach's employees by providing methods and resources to finding answers when appropriate

• Follows performance management process with direct reports on schedule, including individualized business and development goals developed in collaboration with each employee; fosters open communication on performance and accountability standards throughout the year
• Leads team members to achieving specific goals and objectives
• Appreciates individual accomplishments by utilizing recognition practices in a personalized way for each employee; share team success broadly and asks others to recognize as appropriate

Your Education and Experience

Required

• Producers License for Fire/Casualty or Life/Health, as appropriate for role
• 8+ years of experience in sales and/or insurance

Preferred

• BS/BA in business, management, or related field
• Proven track record for leading a team to specific goals
• CPCU, CEBE, ARM, or other professional designation

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at Marsh, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $203,500 to $430,600.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.