Description
Executive Director, Business Relationship Management
VP Technology/Infrastructure
Location: New Orleans, LA
Summary
The Executive Director for Business Relationship Management (BRM) is a leadership role responsible for managing and maintaining strong partnerships between the Information Technology department and University units. This position oversees the Business Relationship Management Office.
Required Knowledge, Skills, and Abilities
Strong background in strategic alignment, stakeholder engagement, and technology alignment. Proven ability to lead cross-functional teams and influence senior leadership. Excellent communication, negotiation, and problem-solving skills. Passion for strong service commitment and delivery.
Demonstrated leadership, diplomacy and relationship building skills.
Excellent interpersonal, verbal and written communication, and presentation skills.
Proven problem-solving, mediation, and negotiation skills.
Strong overall technology foundation and understanding of the evolving landscape.
Excellent organizational and time management skills; demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines.
Expertise in Microsoft Endpoint Manager (Intune), SCCM, JAMF, Azure AD, Windows Autopilot, and Modern Workplace solutions.
Required Education and/or Experience
Bachelor's Degree in Business, Information Technology, or a related field. 8 years of experience in leadership, business relationship management, or a related role.
Preferred Qualifications
Master’s Degree in Business, Information Technology, or a related field.
Experience with Information Technology Service Management (ITSM) and Information Technology Infrastructure Library (ITIL).
Experience in Higher Education.
Strong understanding of business process improvement and change management.
Compensation Information
This position is classified as "exempt, salaried" and is assigned to pay grade 28PREM. Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect.
How to Apply: Visit: https://jobs.tulane.edu/position/IRC32175 and click "Apply Now"
This position will close on the date it is filled
Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu.
Requirements
Required Knowledge, Skills, and Abilities
Strong background in strategic alignment, stakeholder engagement, and technology alignment. Proven ability to lead cross-functional teams and influence senior leadership. Excellent communication, negotiation, and problem-solving skills. Passion for strong service commitment and delivery.
Demonstrated leadership, diplomacy and relationship building skills.
Excellent interpersonal, verbal and written communication, and presentation skills.
Proven problem-solving, mediation, and negotiation skills.
Strong overall technology foundation and understanding of the evolving landscape.
Excellent organizational and time management skills; demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines.
Expertise in Microsoft Endpoint Manager (Intune), SCCM, JAMF, Azure AD, Windows Autopilot, and Modern Workplace solutions.
Required Education and/or Experience
Bachelor's Degree in Business, Information Technology, or a related field. 8 years of experience in leadership, business relationship management, or a related role.
Preferred Qualifications
Master’s Degree in Business, Information Technology, or a related field.
Experience with Information Technology Service Management (ITSM) and Information Technology Infrastructure Library (ITIL).
Experience in Higher Education.
Strong understanding of business process improvement and change management.
