Description

Cohere Life, Inc.

TITLE: Executive Director FLSA STATUS: Exempt

REPORTS TO: Regional Director, Texas 

LOCATION: The Grove Frisco, TX

Summary 

The Executive Director (ED) is the senior on-site leader responsible for operational excellence, financial 
integrity, and the cultivation of a thriving, values-driven community culture. This role integrates association 
management with placemaking, engagement, and relationship-centered leadership, ensuring 
communities are not only operationally sound, but socially vibrant, resilient, and prepared for long-term 
stewardship. The ED leads through a relational leadership model, grounded in the belief that enduring 
communities are built through trust, shared purpose, collaboration, accountability, and belonging. Success 
in this role is measured not solely by operational outcomes, but by the strength and health of relationships 
among residents, boards, developers, staff, and partners and by the community’s growing capacity to 
participate in and steward its own future.

As Cohere’s senior community leader, the ED oversees all aspects of Community Life management 
throughout the full development lifecycle. This includes creating and promoting a clear community vision; 
developing people, teams, and organizational systems; and establishing sustainable resource frameworks 
across community affairs, engagement, programming, and operations. The ED embraces and models 
Cohere’s core values of Trust, Reciprocity, Spirit, and Legacy, setting the tone for professionalism, care, and 
excellence in service.

Serving as the aspirational and relational leader for the community, the ED is responsible for crystallizing 
the community’s vision and fulfilling its brand promise. The ED’s most important role is that of a leader 
who listens deeply, leads with empathy and clarity, empowers others, and balances relational care with 
accountability. In this capacity, the ED acts as the community’s chief advocate, trusted advisor, articulate 
spokesperson, and gifted organizer, aligning diverse stakeholders around shared goals.

The ED provides a professional, resident-centered approach rooted in exceptional customer experience 
and effective communication across all interactions. Working collaboratively with the Regional Vice 
President, Regional Director, and onsite Community Life team, the ED oversees team development, 
community governance (including Board and Developer relations), facilities and asset operations, 
landscape and maintenance services, community standards and design review, and the interpretation and 
application of governing documents. The ED partners closely with staff, resident leaders, contractors, 
developers, and civic stakeholders to ensure cohesive, transparent, and responsive community operations.

Through relational leadership, the Executive Director fosters an inclusive culture where residents feel 
connected, staff feel supported, boards feel well-advised, and partners feel aligned—creating communities 
that are not only well-managed but deeply rooted in shared purpose and collective success.

Scope 

• Lead a team of high performing members by actively engaging team members and developing an
  inclusive culture.
• Serve as the leader and central point of contact for community information, as well as a resource for
  problem-solving on behalf of stakeholders.
• Develop and execute a multi-faceted strategic plan with focused initiatives for
  engagement, communications and operations; monitor progress and measure team
  performance against goals.
• Manage and carry out daily activities in all aspects of managing The Groves including 
  governance, asset management, engagement and communications; work in collaboration with 
  team members to ensure all needs are met across the community.
• Ensure general inquiries from residents and other stakeholders (written, phone calls and in person) and forward requests for specific inquiries to the appropriate team member.
• Lead efficient deployment of Community Concern Forms including tracking, contractor 
  coordination, follow up with stakeholders and electronic documentation of all relevant
  communication.
  Oversee community-wide compliance and architectural processes in accordance with the
• Governing Documents; track and monitor community standards; maintain the integrity of all
  compliance documentation.
• Coordinate educational community-wide workshops, events, and outreach programs to grow 
  community knowledge and familiarity with the community vision, guidelines and architectural 
  standards. 
• Manage operations calendar.
• Interface with association legal counsel as needed on association matters, compliance and 
  design review matters.
• Administer records management via property transfer software -- Homewisedocs.com; 
  coordinate and perform the Covenants, Conditions, Compliance Inspections (CCI) for re-sales and 
  complete accompanying documentation.
• Oversee preventative maintenance services and daily maintenance of community assets 
  including landscape, pools, water features, park structures, play equipment and similar assets. 
  In partnership with the landscape service provider, establish and participate in weekly landscape
  service coordination meetings.
• Vet appropriate vendors, service providers and contractors; manage bid and selection processes;
  prepare contracts in accordance with Cohere and community standards.
• Develop positive working relationships with municipalities, school districts, arts organizations, 
  and other community social, civic, special interest and activity groups; coordinate with City staff 
  on maintenance of shared use areas, such as parks, structures and other amenities.
• Manage turnover of assets, such as parks and common areas, from Developer ownership to
  Association ownership; participate in walk-throughs with the Developer to ensure all work has
  been completed and is ready for acceptance by the Association.
• Carry out risk management responsibilities with emphasis on adherence to requirements set 
  forth by the governing documents; monitor property for potential risks and make 
  recommendations to mitigate those risks.
• Contribute to brainstorming, planning and execution of events, programs and activities; 
  champion welcome process of new residents/owners; participate in events as appropriate .
• Recruit, hire and train for all roles in direct report; ensure staffing levels appropriate to job
  requirements and seasonal demands; prepare monthly team member staffing schedules; 
  monitor schedule against budget and approved hours.
• Disseminate new information and processes to team members and ensure that teammates are
  trained and adequately equipped with necessary resources.
• Create and implement appropriate education programs to ensure that all residents and guests
  understand the Access Card Agreement and adhere to related policies; manage distribution 
  process for Amenity Access Cards.
• Actively manage the association budget and related financial matters, including: processing of
  invoices and resident refunds, monthly financial statement review; cash flow monitoring and
  management; budget variances; subsidy projections; annual audit review; annual budget
  preparation; and, in general, compliance with fiscal requirements dictated by the governing
  documents.
• Coordinate all aspects of association board meetings and community member meetings; 
  compile statistics and trend reports; prepare presentation and other documents as needed or 
  requested.
• Work collaboratively with Cohere teams and colleagues to mine best practices and ensure 
  efficient, effective delivery of programming.
• Participate in Cohere Councils of Excellence and engage in ongoing personal and professional
  development aimed at expanding capabilities, knowledge and passion for the work.
• Seek out service and leadership opportunities amongst non-profits, philanthropic agencies 
  and/or other relevant entities where your contributions are needed and valued; model the way.
• Monitor changes to laws and statutes that may impact or otherwise affect the association.
• Ensure needs of the developer and board are met and specific directives are carried out.
• Develop and execute a strategic plan with focused initiatives for engagement, communications 
  and operations; monitor progress and measure performance against goals.
• Conduct thorough asset mapping exercises to identify, document, and analyze existing 
  resources, strengths, and capabilities within the organization or community.
• Prepare monthly reports for team and the board of directors on governance, compliance, design 
  review, community engagement and other activities related to association matters.
• Maintain ultimate responsibility for the official records of the Association(s) including: governing 
  documents; resolutions; policies; meeting minutes; community guidelines; and related records.
• Attend all board meetings and, as necessary, after hours and social events of the board and 
  community.
• Work collaboratively with members of the development and marketing teams; serve as a liaison 
  and participant in internal concept development and community design to ensure Community 
• Life’s unique perspective is represented.
• Support the success of the Cohere team by: actively participating in monthly meetings; sharing 
  best practice knowledge; collective problem solving; mentoring; and similar practices of highly 
  engaged team members.

Attributes 

Key attributes for a successful Executive Director include, but are not limited to the following capabilities,
qualifications and performance skills:

• Outstanding customer service instincts and de-escalation skills
• Highly collaborative with both internal and external stakeholders
• Excellent verbal, written and personal communication skills
• Organization, prioritization, follow-up and time management skills
• Ability to keep the organization’s vision and values at the forefront of decision-making and action
• Ability to establish and convey a sense of purpose in alignment with the values of Community Life
• Innovative and creative problem solving using a “win-win” approach
• Possess initiative to think, reason and make independent decisions
• Project enthusiastic, positive and professional demeanor
• Possess strong management and leadership skills
• Ability to demonstrate flexibility
• Physically able to lift at least 25 pounds and work outdoors as necessary

Knowledge | Experience 

• The following experiences are key to the success of an Executive Director:
• A minimum of seven to ten years of progressively responsible, professional community management
  or non-profit experience
• A minimum of seven years of experience supervising a professional staff
• Demonstrated effectiveness in motivating, leading and influencing board members and volunteers
• Possession of a Bachelor’s Degree is preferred
• Participation in the Community Association Institute’s Professional Development Management
• Program
• Proficient in Microsoft Office Suite, including Word, Excel, Publisher, PowerPoint and Outlook
• Proficient with internet data, software, and account access protocol
• Proficient in database management
• Knowledgeable in community association governance for large-scale communities or large non-profit 
  organizations
• Effective contract negotiation and vendor relationship management
• Knowledgeable of facilities management including pools, budgeting, community financials,
  building trades and landscape management all for large scale communities

Work Environment & Physical Demands 

• The Executive Director should expect to work a flexible schedule, including evenings, weekends, and 
  some holidays. 
• Ability to provide one’s own transportation; must have a current drivers’ license and an acceptable 
  driving record.
• May be required to frequently lift and/or move up to 30 pounds and be on feet for extended periods.

Operating Principles 

• In furtherance of our mission team members will:
• Instill a sense of fun and enthusiasm into everything we do. 
• Encourage a dynamic collaboration between internal and external stakeholders. 
• Exercise tact, diplomacy and fair-mindedness in all interactions while providing exceptional customer 
  service.
• Reflect a work style based on inclusiveness, mutual respect, consensus-building, and responsiveness to 
  changing needs and opportunities.
• Embrace the vision, goals, and aspirations of Cohere.

Job Type: Full-time

Pay: $105,000 - $110,000 per year; year-end bonus eligibility up to 10% of gross annual salary

Benefits: 

• 401(k)
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off

Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, 
sexual orientation, gender identity, national origin, veteran status, or disability status.