Description

OVERVIEW

The Cook County Office of the President is seeking an Operations Analyst to support senior leadership through in-depth operational and policy analysis. This role is responsible for evaluating and enhancing systems, procedures, and programs to improve efficiency and performance. Key duties include conducting fiscal and technical analyses, responding to operational inquiries, monitoring performance data, and preparing detailed reports with recommendations. The ideal candidate will bring strong analytical skills and the ability to implement process improvements that drive productivity and streamline workflow.

Cook County offers great benefits and the chance to participate in a strong tradition of public service. Cook County is home to more than five million residents, roughly 45% of Illinois' population. Cook County Government provides a range of vital services and programs that enhance the quality of life for residents across the region. These services range from health care to urban planning. Cook County is committed to empowering its employees to bring our constituents the best that public service has to offer.

Attention Applicants: Please note that as part of ongoing job architecture initiatives, the County is reviewing job titles and corresponding grades, which may be subject to change.

WHYPURSUEACAREERWITH COOK COUNTY?

In addition to providing employees with a challenging, rewarding environment for career and personal growth, we are proud to also offer some of the best benefits in the public sphere, including:

• Top Tier Medical Benefits: Medical Plans, Prescription Drug Benefit, Dental Plans, Vision Plan and 9 Additional voluntary benefit plans
• Flexible Teleworking Options
• Generous, Flexible Paid Time Off (13 paid designated holidays; Minimum of 15 vacation days annually; and Paid sick leave)
• Pension Plan
• Financial Support Programs and Resources: Life Insurance, Flexible Spending Accounts - Dependent Day Care, Commuter Benefits, Discounted Parking, PSLF Eligibility, Deferred Compensation and Education Tuition Stipend
• Health/Wellness Perks: Flexible Spending Accounts-Health Care, Employee Assistance Program and MyHealth Connections wellness program.

SALARY RANGE : $68,865 -$75,933/ YEARLY

SNAP SHOT OF COOK COUNTY:

• Serves 5.28 million residents of Chicago and its inner suburbs
  • 2nd largest county in America
  • Larger than 27 states
• Cook County employs over 22,000 employees who work in a variety of skilled jobs and trades.
  • Nearly 80% unionized workforce
  • 15 unions represented
  • 63 separate collective bargaining agreements
• Highway - Cook County maintains almost 600 miles of roads and highways.
• Land - Cook County assesses the value of more than 1.5 million parcels of taxable land and collects and distributes tax funds as a service for local government taxing bodies.
• Safety - Cook County provides vital services to local government, from conducting elections in suburban areas to offering 911 services in unincorporated areas and municipalities.

LOCATION:

Located in the Loop District of downtown Chicago, one of the most formidable business districts in the world, the area has an astounding number of cultural foundations, stunning parks such as Millennial Park and Maggie Daley Park, steps away from the Chicago Riverwalk, award-winning restaurants and plenty of shopping! In addition, Chicago is serviced by multiple bus and train lines for public transportation from the suburbs to the city, taxis are plentiful, public parking garages for motorist, and bicycle share rentals and local bike lanes for bicyclist.

ROLE SUMMARY:

Provides diverse, supportive and complex assistance to bureau/department senior leadership. Handle detailed investigations and analyses of operational systems and procedures, programs, organizational structures, and policies to resolve fiscal, technical, administrative, or other problems. Draft and assist in the implementation of corrective policies, procedures, and other system enhancements resulting in improved productivity and workflow with minimal guidelines. Perform fiscal or technical analyses, utilizing statistical methods and software applications. Review and address inquiries on operating reports, including budget expenditures, time and attendance records, and statistical records of performance. Prepare comprehensive reports, including conclusions and recommendations to resolve administrative and operational problems.

This position is in the Office of the Cook County Board President. As such, this position involves policymaking or implementation related to the administration's political and policy views, and/or requires a high-level of confidentiality such that political affiliation is an appropriate consideration for the effective performance of the job.

KEYRESPONSIBILITIESANDDUTIES:

• Provides high-level confidential administrative support to senior leadership, including managing complex calendars, scheduling meetings, and coordinating travel arrangements.
• Investigate and review operational problem areas submitted for analysis to improve workflows, simplify reporting procedures, or implement cost reductions.
• Serve as a liaison to various bureaus/departments. Review and interpret departmental rules, regulations, and policies.
• Work with leadership to review, analyze, and interpret existing programs and potential policies to determine their needs and impacts.
• Assist in the coordination of services for various County agencies/units, including staffing, budget preparation and control, records control, and special management studies.
• Work in conjunction with the bureau/department to improve effective operational programs and systems based on extensive research and design.
• Explore and provide recommendations on new programs and policies.

KNOWLEDGE,SKILLSANDABILITIES:

• Ability to interact and communicate effectively with public officials on policy and operational issues. Ability to analyze difficult situations and problems to reach practical and logical conclusions.
• Knowledge of managerial systems, methods, and organizational procedures.
• Ability to apply modern management methods and procedures to administrative problems and conditions.
• Knowledge in a particular area of government or business operations.
• Skill in the use of the Microsoft Office Suite and other statistical software programs and databases.
• Skill in executing moderately complex data collection, synthesis, analysis, reporting, and development of recommendations to support functional area(s), where analysis is often procedural and straightforward.
• Ability to provide support and collaborate with team members and entry-level management to drive accuracy and precision in analysis.
• Knowledge of procedural analytical practices to perform moderate studies and continually adopt new
  
  methods.

Required for all jobs:

Performs other duties as assigned.

Minimum Qualifications

• Graduation from an accredited college or university with a Bachelor's Degree or higher and
• Two (2) years of experience in administrative, operational, or analytical work or directly related experience or
• An equivalent combination of education and/or experience.

Preferred Qualifications

• Four (4) years of administrative, operational, or analytical experience.

PHYSICALREQUIREMENTS:

SedentaryWork

Sedentary Work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

The dutieslisted are not set forth for purposes of limiting the assignment ofwork.They are not tobe construed as acompletelistofthemany dutiesnormallytobeperformedunder ajobtitleor thosetobeperformedtemporarily outside an employee's normal line of work.

EMPLOYMENT TERMS

RESIDENCY REQUIREMENT: Pursuant to the Shakman Consent Decree, Supplemental Relief Order and the Cook County Personnel Rules, this position is exempt from the County's career service rules, is at-will and political reasons or factors may be considered when taking any employment action. As an employee in a Shakman Exempt Position, if you do not currently live in Cook County, you will have six (6) months from date of hire to establish actual residency within Cook County.

Please contact shakmanexemptapplications@cookcountyil.gov for inquiries about this position.