Description

Bring your expertise to JPMorganChase. We are seeking an experienced and strategic individual to join our team as a Program Manager - Vice President to support the Consumer and Community Banking (CCB) Third-Party Governance Program. In this role, you will utilize your strong background in risk management, data analytics, and cross-functional business initiatives within a dynamic and collaborative environment.

As the Third-Party Governance and Oversight Vice President within the Consumer and Community Banking Sub-Line of Business, you will manage the Governance pillar to guide the Consumer and Community Banking Sub-Line of Business in establishing their Third-Party Supplier Governance programs. This role involves collaborating with various firmwide stakeholders, including but not limited to Business Resiliency, the Firmwide Third-Party Oversight team, delivery managers, and supplier Executive Sponsors.

Job responsibilities

• Manage directs that are aligned to the governance pillar.
• Design the Governance for the supplier lifecycle activities against the Third-Party Oversight Standard including additional requirements to ensure supplier risk mitigation.
• Oversee strategic execution projects, ensuring organizational alignment with project goals and objectives, providing guidance, motivation, and support to project teams.
• Develop executive summaries highlighting risks, watch items, timelines, and other metrics.
• Support stakeholder communications by drafting content, preparing presentations, and actively engaging in verbal and written updates to drive alignment and action toward project objectives, tailoring messaging appropriately for executive and cross-functional audiences.
• Support project meetings, workshops, and other related activities, including the preparation of agendas, meeting minutes, and action items.
• Drive strategic tasking and main requirements from key stakeholders and project participants, ensuring effective communication and collaboration.
• Apply advanced knowledge of controls and risk standards to support process improvement efforts and ensure compliance.
• Collaborate with stakeholders and partners to optimize the program to minimize and mitigate supplier risks.
• Support the Oversight pillar team in the design and execution of activities in their pillar as applicable.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience.
• Minimum of 5 years of experience in risk management, with a focus on control functions and operation risk management.
• Advanced proficiency in Microsoft Office, especially Excel and PowerPoint, with the ability to create clear, compelling presentations and organize data effectively.
• Strong organizational and problem-solving abilities, with a sharp attention to detail and the capacity to structure and prioritize multiple tasks in a dynamic environment.
• Proactive and adaptable team player who is highly motivated self-starter with a growth mindset, intellectual curiosity, and a strong sense of ownership and urgency in completing assignments.
• Demonstrated leadership skills with the ability to mentor and develop junior team members.

Preferred qualifications, capabilities, and skills

• A background in Legal and/or Regulatory work experience preferred.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.