Description

Join our team to drive a culture of innovation, agility, and high performance within a leading financial institution.

As a Product Agility & Portfolio - Executive Director within the Debit Product team, you will serve as a senior leader at the intersection of portfolio execution, agile transformation, and organizational effectiveness. You will own and drive end-to-end portfolio planning and governance while leading the Agility function, including direct management of Agility Leads.

In this role, you will partner closely with Product, Technology, Finance, and Business leadership to bring clarity to prioritization, discipline to execution, and continuous improvement to delivery practices. You will act as a trusted advisor to senior leadership, shaping portfolio operating models, enabling high-performing teams, and driving consistent, measurable outcomes across the Debit Product portfolio.

Job Responsibilities

• Own and drive end-to-end portfolio planning, prioritization, and execution across the Debit Product organization, ensuring alignment with strategic business objectives
• Establish and lead portfolio operating rhythms, including quarterly planning, governance forums, leadership reviews, and stakeholder cadences
• Coordinate roadmaps, dependencies, and sequencing across product lines to optimize delivery outcomes and effectively manage trade-offs
• Lead, coach, and develop a team of Agility Leads, ensuring consistency in agile practices, delivery standards, and performance management
• Champion and continuously evolve agile methodologies and ways of working to support high-performing, adaptable teams
• Partner with Product, Technology, and Finance leaders to support capacity planning, forecasting, and resource allocation
• Develop and deliver executive-level reporting, dashboards, and presentations to provide transparency into performance, risks, and outcomes
• Monitor and proactively manage cross-team risks, dependencies, and impediments, driving timely resolution and escalation as needed
• Drive process improvement and maturity initiatives to enhance productivity, efficiency, and delivery predictability
• Serve as a strategic advisor and connector across stakeholders, aligning teams to shared priorities, outcomes, and enterprise objectives
• Translate complex and ambiguous challenges into structured plans, clearly defined milestones, and actionable insights; while fostering a culture of accountability, transparency, and continuous improvement across the portfolio

Required Qualifications, Capabilities, and Skills

• 8+ years of experience in agile delivery, product management, program management, or portfolio operations
• Proven ability to own and drive portfolio-level execution within complex, cross-functional environments
• Demonstrated experience leading, coaching, and developing teams, including agility or delivery professionals
• Deep expertise in agile methodologies and product development lifecycle practices
• Strong executive communication skills, including experience developing senior leadership and board-level materials
• Exceptional analytical and problem-solving skills, with the ability to synthesize complex information into clear, actionable insights
• Proven ability to navigate ambiguity and structure work into defined plans, milestones, and measurable outcomes
• Strong stakeholder management and influencing skills, with the ability to engage effectively at all levels of the organization

Preferred Qualifications, Capabilities, and Skills

• Experience within financial services, payments, Debit, or complex product ecosystems
• Formal Agile certifications or experience in agile coaching (e.g., SAFe, Scrum, Agile Coaching)
• Experience with portfolio financial management, resource planning, and dependency coordination
• Advanced proficiency in JIRA, Confluence, and Microsoft Office Suite (Excel, PowerPoint, Teams)
• Strong data and analytics capabilities, including dashboard development

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.